Shipping policy
At Zavora, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Worldwide Shipping
We proudly offer worldwide shipping to most countries.
If we are unable to ship to your location, we will notify you promptly and issue a full refund if necessary.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 6–14 business days
- United Kingdom: 5–10 business days
- Australia: 6–14 business days
- Europe: 5–12 business days
- Other Countries: 7–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. Zavora is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges, if applicable, are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us at support@thezavora.com. Our support team will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@thezavora.com
We aim to respond to all enquiries within 24 business hours.